Privacy Policy

This Privacy Policy describes how we process information about you, including personal data and cookies.

1.General information

This policy applies to the website operating under the following url:

The website operator and personal data administrator is: Fream Sp. z o.o. Powstańców Śląskich Street 28/30, 53-333 Wrocław

Operator’s e-mail contact address: [email protected]

The Operator is the Administrator of your personal data in relation to the data provided voluntarily on the Website.

The Website uses your personal data for the following purposes:

  • Running the newsletter
  • Conducting online chat conversations
  • Handling queries via the form
  • Realisation of ordered services
  • Presenting offers or information

The Website performs the function of obtaining information on users and their behaviour in the following manner:

  • Through voluntary data entered in the forms, which are entered into the Operator’s systems.
  • By storing cookies in the end devices.

2. Selected data protection methods used by the Operator

The login and entry points for personal data are protected in the transmission layer (SSL certificate). This ensures that the personal and login data entered on the website are encrypted on the user’s computer and can only be read on the target server.

An important element of data protection is the regular updating of all software used by the Operator to process personal data, which in particular means regular updates of programming components.

3. Hosting

The service is hosted (technically maintained) on the servers of the operator:

4. Your rights and additional information on how your data will be used

In some situations, the Administrator is entitled to transfer your personal data to other recipients if this is necessary for the performance of the agreement concluded with you or for the fulfillment of obligations incumbent on the Administrator. This applies to such groups of recipients:

  • Operators of an online chat solution
  • Authorized employees and associates who use the data to fulfill the purpose of the website.

Your personal data is processed by the Administrator no longer than it is necessary for the performance of related activities specified in separate regulations (e.g. on accounting). With regard to marketing data, the data will be processed no longer than for 3 years.

You have the right to request from the Administrator:

  • access to personal data concerning you,
  • have them rectified,
  • erasure,
  • restriction of processing,
  • and to data transfer.

You have the right to object within the scope of the processing indicated in point 3.3 c) to the processing of personal data for the purposes of carrying out legitimate interests pursued by the Administrator, including profiling, where the right to object will not be able to be exercised if there are valid legitimate grounds for processing overriding your interests, rights and freedoms, in particular the establishment, assertion or defence of claims.

The Administrator’s actions may be complained about to the President of the Office for Personal Data Protection, 2 Stawki Street, 00-193 Warsaw.

Providing personal data is voluntary, but necessary to operate the Service.

In relation to you may be taken actions involving automated decision-making, including profiling in order to provide services under the concluded agreement and in order for the Administrator to conduct direct marketing.

Personal data is not transferred from third countries within the meaning of data protection regulations. This means that we do not send them outside the European Union.

5. Information in forms

The Service collects information voluntarily provided by the user, including personal data, if provided.

The site may save information about connection parameters (time stamp, IP address).

The Service, in some cases, may save information to facilitate linking the data in the form with the e-mail address of the user completing the form. In such a case, the user’s e-mail address appears inside the url of the page containing the form.

The data provided in the form is processed for the purpose resulting from the function of a particular form, e.g. to perform the process of service request or business contact, service registration, etc. Each time the context and description of the form informs in a clear way what it is used for.

6. Administrator’s logs

The information about users’ behavior on the website may be subject to logging. These data are used to administer the service.

7. Important marketing techniques

The Operator uses statistical analysis of site traffic via Google Analytics (Google Inc., based in the USA). The Operator does not transmit personal data to the operator of this service, but only anonymised information. The service is based on the use of cookies on the user’s terminal device. With regard to the information on user preferences collected by the Google advertising network, the user can view and edit the information resulting from the cookies using the following tool:

The operator uses the Facebook pixel. This technology allows Facebook (Facebook Inc., USA) to know that a person registered with it is using the Website. The Operator does not transmit any additional personal data to Facebook. The service is based on the use of cookies on the user’s terminal device.

The Operator uses a solution which examines the behaviour of users by creating heat maps and recording the behaviour on the website. This information is anonymized before it is sent to the operator of the service so that he does not know which natural person it concerns. In particular, typed passwords and other personal data are not recorded.

8. Information about cookies

The Website uses cookies.

Cookies are computer data, in particular text files, which are stored in the final device of the Service User and are designed to use the websites of the Service. Cookies usually contain the name of the website from which they come, the time of storing them on the terminal equipment and a unique number.

The operator of the Website is the entity placing cookies on the Website User’s terminal equipment and accessing them.

Cookies are used for the following purposes:

maintaining a session of the Website user (after logging in), so that the user does not have to re-enter login and password on each page of the Website;

for the purposes specified above under “Important marketing techniques”;

There are two main types of cookies used within the Website: “session” (session cookies) and “persistent” cookies (persistent cookies). “Session” cookies are temporary files that are stored in the User’s terminal equipment until logging out, leaving the website or switching off the software (web browser). “Permanent” cookies are stored on the User’s end device for the time specified in the parameters of cookies or until they are deleted by the User.

Web browsing software (Internet browser) usually allows by default to store cookies on User’s end device. Users of the Website can change their settings in this regard. The Internet browser makes it possible to delete cookies. It is also possible to block cookies automatically. Detailed information on this subject can be found in help or documentation of a web browser.

Restrictions on the use of cookies may affect some of the functionality available on the Website.

Cookies placed in the Service User’s end device can also be used by entities cooperating with the Service Operator, in particular this concerns companies: Google (Google Inc. based in the USA), Facebook (Facebook Inc. based in the USA), Twitter (Twitter Inc. based in the USA).

9. Cookies management – how to give and withdraw consent in practice?

If you do not wish to receive cookies, you can change your browser settings. We stipulate that disabling cookies necessary for authentication processes, security, maintenance of user preferences may hinder, and in extreme cases may make it impossible to use the websites

In order to manage cookies, select the web browser you use from the list below and follow the instructions:

Mobile devices:

Cookies – you need to install a plug-in such as Beautiful Cookie Consent Banner ( ), but there are also other solutions